Pretty Little Thing Reviews

PrettyLittleThing.com offers a variety of products at different price points. The cost of items can vary widely depending on the type of product, brand, and other factors. In addition to the cost of the items, there are also shipping costs to consider. For example, for shipping to Canada, Express Shipping takes up to 3 business days and costs $46.00, while Standard Shipping takes up to 5 business days and costs less. Shipping costs to European countries like Belgium, Norway, Germany, Netherlands, Sweden, Spain, and Denmark range from €15.99 to €25.99. Please note that these prices are subject to change and it's always best to check the website for the most current pricing information. Additionally, the site often runs promotions, such as 30% off for new customers and 25% off almost everything. They also offer unlimited next day delivery for a year for £5.99. It's worth noting that customs and import duties may apply depending on the shipping destination and these are usually not included in the shipping costs.

PrettyLittleThing accepts several payment methods for orders. These include Visa, Visa Debit, Solo, Maestro, Electron, Paypal, and Mastercard. It's also mentioned that PrettyLittleThing is a member of "Verified by Visa" and "Secure by MasterCard", providing additional security when using your payment cards online. In some regions, Afterpay is also accepted as a payment method. Shopping with PrettyLittleThing is designed to be safe and secure.

PrettyLittleThing is a popular online fashion retailer. The website offers a wide range of products including women's fashion clothing, dresses, tops, swimwear, activewear, and footwear. In addition to clothing, customers can also find beauty products, jewelry, and other fashion accessories. The company caters to different body types with categories such as Shape for hourglass figures, Plus for sizes between 12 - 26, Petite for those 5ft 3" and under, Tall for those 5ft 9" and over, and Maternity for expecting mothers. The website also features a Trending Now section where customers can find the latest must-have looks of the season. Celebrities including Miley Cyrus, Michelle Keegan, Rita Ora, Jessie J, and Nicki Minaj have been seen wearing their products. PrettyLittleThing continues to refresh its offerings to keep up with the latest fashion trends.

PrettyLittleThing has a comprehensive return policy. Customers typically have 28 days from the date of receipt to initiate a return. However, during busy sale periods, this window may be reduced. It's essential to check the specific return timeframe for your purchase. Refunds usually take up to 14 days to be processed and will be refunded back to your original payment method. Please note that pieces of jewellery, beauty items, lingerie or swimwear cannot be returned for hygiene reasons.

In terms of shipping policy, PrettyLittleThing ships to various countries. For US-based shoppers, they offer several shipping options: USA Saver (delivered in 7-10 working days, $5), USA Standard (delivered in 5-7 working days, $10), and USA Express (delivered in 2-3 working days, $15). For Canada-based shoppers, the shipping price is CAN Standard (5-7 working days, $11). It's important to note that customers may be charged customs and import duties. The delivery time of your order may vary depending on the shipping option chosen and the destination of the package.

To track an order from PrettyLittleThing, a confirmation email is sent after placing the order. This email contains a tracking link. By clicking on this link or entering the order number on the tracking page provided in the confirmation email, the order can be tracked. Please note that tracking updates are only available once the order has been dispatched. Some orders may be sent in multiple parts, and if so, multiple dispatch emails will be received. If there's not enough information or if the order hasn't been dispatched yet, tracking might not be possible. If further assistance is needed, the Contact Us page on the PrettyLittleThing website can be visited. Remember, tracking is an efficient way to know the status of an order.

Pretty Little Thing aims to process and refund returns ASAP, but it may take up to 28 days for UK orders and 28 days for international orders for the return to be processed and a further 7 days for the refund to reach the customer's account.

Items must be returned within 28 days of receipt and must be unworn and unwashed. Pierced jewelry cannot be returned for health and hygiene reasons. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Beauty products and accessories cannot be returned for hygiene reasons. Pretty Little Thing offers free returns for UK customers, but customers must obtain proof of postage just in case the order is lost on its way back to Pretty Little Thing.

Unfortunately, Pretty Little Thing is currently unable to process exchanges. Customers can return the item and place a new order to receive the item of their choice.

Shipping times in the UK can vary from 1-5 days, and Standard International shipping usually takes 10 working days.

Pretty Little Thing accepts Visa, Visa Debit, Solo, Maestro, Electron, Paypal, and Mastercard.